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Questions in Troubleshooting
I have iOS14 or higher and cannot connect my e-mark to the app. What should I do?
(303 views)
I cannot import all imprints that I want to have in my app. What can I do?
(861 views)
My template categories are empty. What can I do?
(897 views)
My e-mark does not stop beeping and blinking. What can I do?
(702 views)
I want to print a certain imprint, but another one is printed. What can I do?
(664 views)
I want to remove/change the cartridge, but I cannot remove it from the main body. What can I do?
(630 views)
The imprint quality is decreasing/not satisfactory, what can I do?
(1215 views)
What is the reason for the cloud of dust everytime when I remove the e-mark from the docking station?
(675 views)
I have lost my Quick Setup Guide and cannot remember my e-mark's SSID and password. Where can I find this information?
(1034 views)
Why does my e-mark turn off after some time?
(788 views)
My e-mark does not charge. What can I do?
(654 views)
My e-mark is not turning on anymore. What can I do?
(593 views)
How can I see that the battery is charging?
(681 views)
It takes quite long to transfer an imprint to the e-mark. What is wrong?
(641 views)
I cannot send an imprint from the App. What can I do?
(858 views)
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