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Questions in Troubleshooting
I cannot download the e-mark create app. What can I do?
(849 views)
I made an update of the app and since that I cannot connect my e-mark create anymore. What should I do?
(1312 views)
I have iOS14 or higher and cannot connect my e-mark to the app. What should I do?
(2973 views)
I cannot import all imprints that I want to have in my app. What can I do?
(1992 views)
My template categories are empty. What can I do?
(1963 views)
My e-mark does not stop beeping and blinking. What can I do?
(1727 views)
I want to print a certain imprint, but another one is printed. What can I do?
(1725 views)
I want to remove/change the cartridge, but I cannot remove it from the main body. What can I do?
(1783 views)
The imprint quality is decreasing/not satisfactory, what can I do?
(3558 views)
What is the reason for the cloud of dust everytime when I remove the e-mark from the docking station?
(1727 views)
I have lost my Quick Setup Guide and cannot remember my e-mark's SSID and password. Where can I find this information?
(2516 views)
Why does my e-mark turn off after some time?
(1802 views)
My e-mark does not charge. What can I do?
(1695 views)
My e-mark is not turning on anymore. What can I do?
(1659 views)
How can I see that the battery is charging?
(1762 views)
It takes quite long to transfer an imprint to the e-mark. What is wrong?
(3487 views)
I cannot send an imprint from the App. What can I do?
(2135 views)
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