I want to print a certain imprint, but another one is printed. What can I do?

An imprint always needs to be sent to the e-mark in order to be printed. If you exchange the imprint in your print queue, you need to send it - this is not done automatically. It may also happen that the e-mark is switched off before the imprint was saved on the device.
Please also check whether your e-mark is really connected to your device.

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