I want to print a certain imprint, but another one is printed. What can I do?

An imprint always needs to be sent to the e-mark in order to be printed. If you exchange the imprint in your print queue, you need to send it - this is not done automatically. In the case whereby you imprint includes a numbering or time function, these cannot be saved on the e-mark, as they will be outdated when printing them more than one time. In such case, the imprint that was sent before will be printed (not including numbering and time function). It may also happen that the e-mark is switched off before the imprint was saved on the device.
Please also check which colour you see on the side of the e-mark. Maybe you accidentially switched to one of the imprints stored on the e-mark.

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