My e-mark is not turning on anymore. What can I do?

Your battery is probably totally discharged. Charge it for several hours. After around 3 hours it should be full again. Ensure that the e-mark is charging by turning it on and seeing lights shining in the back of the e-mark. Note that the battery discharges itself slightly also when it is turned off. Please activate your e-mark at least once per month to ensure a steady printing quality and battery life.
Check the power cable is in correctly. Please only use the power plug that comes in the packaging. Charging via USB interface doesn't work!
If it seems that charging doesn't work, try to plug in the cable firmly.

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